What clients are saying —
Over the years that Lotus has managed my home, Lauren and Ber have become friends, and they treat my house with as much care as they give their own.
In the five years we’ve worked with Lotus the professionalism and attention to detail have provided critical eyes and ears on the ground during extended time away from our Santa Fe home. Their thoroughness on each and every visit has prevented little things from becoming big things which brings significant added value.
The Lotus team is responsive, dependable, responsible, competent and likeable.In a world where these qualities are increasingly difficult to find, Lotus can be counted on. You can trust your home to this team. Plus they are a delight to work with!
We had a second home in Rancho Santa Fe, California for years and at no time did we have the confidence in our many property managers (companies and individuals) as we have with Lotus Home Management here in Santa Fe, New Mexico. Lotus understands the importance of thorough, effective inspections, looking for any signs of problems and expertly handling if they occur. Our home is safe and secure while away and beautifully ready when we return.
We could not be happier or more satisfied with Lotus. Ber, Lauren and their staff take care of our house better than we can. They pay attention to detail and actually anticipate our needs. The peace of mind they give us is priceless.
Lauren and Ber have looked after our house at Las Campanas for more than ten years. It has been nothing but a great experience . They are responsive to every request no matter how basic or off the wall ! We are part-time residents so it has been an invaluable service.
We have used Lotus to manage our house in Santa Fe for seven years. In that time, Lauren, Ber, and the rest of the crew have been remarkable — efficient, friendly, and accommodating of every request. We get meticulous reports about our house when we’re away, and are often asked detailed questions about possible repairs that prove that their weekly visits aren’t cursory. When we arrive in Santa Fe for a visit we’re met with a friendly greeting — a note, a card, a small gift from a local merchant. They’re little things, but they mean a lot. It’s reassuring to know that our house is in such good hands. I can’t think of anyone better to take care of our house than the folks at Lotus. We recommend them wholeheartedly.
With Lotus, Lauren, Ber and their team have created something very special in Santa Fe — a fully professional, detail-oriented organization dedicated to providing the best care for their clients’ homes. We have full confidence in Lotus and their level of worry-free care of our home.
Lotus Home Management’s team brings wonderful peace of mind and ease of life to homeowners, especially second home buyers whose permanent home is in another city. They maintain the property beautifully, anticipate and resolve problems, and are professional in every regard. We have never had a need or request that they could not solve. We would highly recommend Lotus to anyone looking for home management.
We are so thankful that we are clients of Lotus Home Management !! Lotus has been taking care of all our needs and wants regarding our home in Santa Fe since we have had a home there. We could not do without them. They do an excellent job. They are our friends. They are kind, thoughtful and honest. What more can I say?
We are long distance homeowners based in California. When we purchased our Santa Fe home almost 5 years ago we knew we would need a reliable home management service to care for our home. We heard about Lotus through the recommendation of our realtor who informed us they were well known in the community and highly regarded in the home management industry.Lauren and Ber Evans and members of the Lotus team were incredible during the renovation phases of getting our house ready to occupy. They provided valuable feedback on progress on our contractors work and status of our furniture delivery. In addition, Lauren and Ber introduced us to excellent service providers and helped greatly with coordination of needed services to prepare our home for us to move in.Lotus continues to provide valuable support to us. We truly have peace of mind with Lotus as our home management service. We value the monthly reports documenting weekly inspections and always delight in arriving to an immaculate home that has been lovingly cared for by the Lotus team.We are delighted with the Lotus team’s exceptional responsiveness and reliability. We are also impressed with Lauren and Ber’s high standards in selecting their team members. We feel Lotus excels in professionalism, outstanding service, detailed follow through, and timely communication.We have the ultimate trust and confidence in the Lotus team and recommend them highly.
I first started working with Lauren in 2009 and have worked with her in two different, equally important capacities - Home Management as well as Relocation Services. For many years the Lotus team provided weekly inspections, maintenance and loving care for my Santa Fe home. I always rested assured while absent from the home. For instance, there were some critical issues which might have become calamitous if Lotus had not quickly identified and remediated them.When I decided to sell my property in 2019 Lotus was invaluable in helping navigate the complex processes of the real estate transaction. From hiring an estate appraiser and a trusted moving company, to facilitating some unexpected and significant home repairs that were needed, to labeling what furniture had to be moved to which city, overseeing the moving process and scheduling a detailed housecleaning, Lotus saved the day and I couldn’t be more grateful to them for all of their efforts. I don’t know what I would have done without them, as I could not have possibly have handled it all from TX. Lotus successfully met a critical deadline and the buyers were delighted to move in to a clean, beautiful, happy home.I am forever thankful for Lotus as they clearly care about their clients, and take great pride in providing exceptional levels of service.In my opinion Lotus is the leader in their industry.
We had a number of property managers, but consistency and reliability was always a concern. We are grateful that we found Lotus. Their flexibility, commitment to quality, combined with their network of service providers, have given us piece of mind.