Setting the “Gold Standard” since 2009
Lotus is the first & only New Mexico based company accredited by the NHWA!
It is the mission and goal of the National Home Watch Association to establish and maintain the highest set of standards and ethics for all Home Watch companies in the United States of America and Canada;
To establish and maintain trust and confidence between homeowners and Home Watch professionals;
To protect the public from uninsured, unbonded and unethical individuals who represent themselves as Home Watch professionals;
To promote public awareness of the Home Watch industry; and
To ensure that only companies who represent the highest levels of professionalism are accredited as members of the National Home Watch Association.
NHWA Code of Ethics:
Always look out for the client’s best interest.
Always protect the best interests of the Home Watch Industry.
Always maintain proper insurance and bonding.
Always maintain current business licenses.
Always look to improve on existing industry standards.
Always be diligent when checking the references of anyone or any company that you agree to do business with.
Always think twice before speaking about competitors.
Always use honesty and integrity in your business dealings.
+ What is NHWA?
The National Home Watch Association is a group of elite Home Watch services from across the U.S. and Canada, that have agreed to operate their businesses according to the highest set of standards and guidelines in the industry. These standards and guidelines ensure the clients of these Accredited Members that they are fully protected by proper insurance, bonding, and procedures provided by them. In addition, Accredited Members have agreed to uphold and abide by the Code of Ethics and Mission Statement of the NHWA.
+ What is a home watch service?
A Home Watch service is designed to give you peace of mind while you are away from your home. The official definition of Home Watch is a visual inspection of a home or property looking for obvious issues. So, your home is being inspected by professionals looking for potential problems. Most companies will design a checklist based on your individual needs and concerns. If a situation does arise, you will be notified so the problem can be dealt with in an efficient and cost-effective manner.
+ Why do I need this?
Actually, the question is, how can you not have it? So many things can happen to your home in your absence: break-ins, water leaks, electrical problems, insects, mold, and storms, to name a few. Conversely, preventive measures such as storm preparation and proactive maintenance should prevent many situations from arising. Even if you have a trusted neighbor or relative nearby, having a professional acting on your behalf is a much better and more effective option.
+ How does a Home Watch company qualify?
Most Home Watch companies do not qualify for membership in the National Home Watch Association. Our members have been carefully screened. References have been checked and insurance, bonding, and licenses (if applicable) have been verified. Each member has agreed to abide by our Code of Ethics and set of standards. Membership in the NHWA can be verified by visiting our NHWA Accredited Member Locations Page or by contacting the NHWA today.
+ Why is the NHWA important to the Home Watch industry?
Because there are no set rules or standards required to operate a Home Watch business, there are many companies that have little or no insurance or bonding. Many are unlicensed and don't perform background checks on employees. Members operate according to the NHWA's Best Practices, which have been developed in order to provide consistent inspections and accurate reporting to our clients. With the amount of new Home Watch services opening each month, it is very important for the consummate company to separate from the rest of the pack. The NHWA is also committed to educating the public as to what a Home Watch company actually does. Common misconceptions about being a security or house-sitting service continue to be a problem throughout the industry.